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Availability &

Capacity Management


Our team helps you Improve performance across complex environments while supporting the agility and speed required by digital businesses and using BMC Helix Capacity Optimization.

BMC Helix Capacity Optimization

BMC Helix Capacity Optimization, hosted in your cloud of choice, helps you optimize, plan, and manage the technology resources that fuel your business and innovation. IT teams are counted on to supply the technology resources that run the business services of today and tomorrow. No matter how dynamic or diverse your IT environment is, you need insights fueled by AI and machine learning to balance risk, efficiency, and cost when doing so. To know more about BMC Helix  Capacity Optimization visit

Main Global Solutions’ services and offering include:


Implementation Services


Main Global Solutions manages product implementations by using customers’ needs and goals as our guide. We make sure that capabilities that are most important to your business are correctly deployed.

  • Requirements and design workshops: help you to discover the out-of-the-box power of the platform using best practices, processes discussion and documenting the design and roadmap. 

  • Installation/configuration:  whether you are going for an on-premise or SAS implementation we install and/or configure all capabilities defined on the design phase.

  • Create and deploy workflows defined on the scope and design phase

  • Integration: implement integrations defined on the scope and design phase

  • Overall project management

  • Orientation to support and best practices for the product

  • Testing

  • Post implementation support

  • Technical support

Training Services


Main Global Solutions provides training for BMC Helix Business Workflows and Cherwell Service Management Enterprise based on customer needs, our training courses includes:

  • Product introductions

  • Product training for both new users and experts

  • Product capabilities and processes

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